Warehouse Associate

Canadian Tire Beacon Hill (Store 611)
Calgary, Alberta

Employment Type: Full-Time

Summary

The Warehouse Associate has a key role in ensuring that products are received, verified, stored, and transported to the sales floor or in the warehouse in a safe and efficient manner. Associates are also responsible for keeping the warehouse neat, tidy, and well maintained. This position includes a lot of lifting and carrying.

Responsibilities and Tasks

Customer Service

Provides the team with the necessary supporting processes to enhance the overall customer experience within the store through:
- Maintaining housekeeping disciplines in the warehouse in order to facilitate location of products by all staff.
- Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.
- Delivering and assembling merchandise as required.

Operations

Receives, scans, verifies, and stores all incoming and overstock products according to established procedures and policies.
Ships returns and completes proper paperwork.
Reconciles inventory differences.
Prepares merchandise for filing, sorts and fills merchandise carts for the retail floor.
Is responsible for garbage disposal, cardboard recycling, and the disposal of broken products in accordance with store policy.
Processes damaged and returned claims.
Repairs broken packages as needed.
Reports stolen and damaged goods to Management.
Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems.
Is responsible for the safe operation of all warehouse equipment (forklift, skyjack etc.).
Handles dangerous goods and hazardous products according to established procedures.
Plays an active role in the warehouse team by openly sharing opinions and ideas on how to improve the warehouse, and by participating in meetings and all training as required.
Engages in learning activities and listens to feedback to improve their own abilities.
Complies with company, store, and warehouse policies.
Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
Completes other tasks, as required.

Requirements

Knowledge of warehouse and store layout.
Ability to work with minimal supervision.
Basic math and computer skills.
Ability to work in other areas of the store is an asset.
Certification in operating warehouse equipment is an asset.
Work experience in a warehouse/distribution environment, in a Canadian Tire store, is also considered an asset.