Fill Crew Associate (Night Shift)

Summary

The Fill Crew Associate is a member of the Logistics Fill Team and has a key role in ensuring that products are transported from the warehouse to the sales floor in an efficient manner. This position includes a lot of lifting, carrying and walking. Overnight avaliability required. 

Responsibilities and Tasks

Customer Service

Provides the team with the necessary supporting processes to enhance the overall customer experience within the store through:

• Maintaining housekeeping disciplines in the warehouse in order to facilitate location of products by all staff.
• Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.

Operations

• Ensures that products and any overstock products are placed at their appropriate locations.
• Assists in checking empty locations left out by the system in order to make sure that shelves are fully stocked.
• Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems.
• Engages in learning activities and listens to feedback to improve their own abilities.
• Complies with company, store, and warehouse policies.
• Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
• Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
• Completes other tasks, as required.

Requirements

• Knowledge of warehouse and store layout.
• Night Shift (9pm-5am)
• Ability to work with minimal supervision.
• Basic math and computer skills.
• Ability to work in other areas of the store is an asset.

Required Skills and Abilities

Successful candidates will demonstrate the following competencies:

• Strong belief in the Canadian Tire Values of honesty, integrity, and respect.
• Results-oriented individual.
• Effective written and oral communication skills.
• Ability to complete detail oriented retail tasks according to instructions and to demonstrate responsibility for outcomes.
• Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
• Ability to resolve retail and/or customer issues.
• Ability to adapt and cope with challenging and changing situations.
• Positive attitude, punctuality, and solid work ethic.

Physical Demands and Working Conditions 

In compliance with the store’s Health and Safety Policies and Procedures:

• Standing/walking for 8 hours.
• Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.
• Lifting and turning repeatedly throughout the shift.
• Lifting and twisting above the shoulder, from the floor to shoulder, and floor to waist.
• Ability to go up and down a ladder and stairs while carrying merchandise.
• Walking and carrying things at the same time and pushing/pulling, as required.